====== Permanent License ======

A permanent license key will allow you to operate the TapeTrack software until the expiry date associated with your license occurs.

Permanent license/s to TapeTrack are restricted to those who have a written End User License Agreement (EULA) with GazillaByte.

The process of upgrading to or extending a full license involves:
  * Altering the license values using TapeMaster (If upgrading from a new installation)
  * Exporting the updated license file to GazillaByte to have a new license key cut
  * Installing the new license config file (when received) containing your new license key.

<note important>It might take a few hours to get a new permanent license. If you need a license quickly, please follow the [[master:temporary_license|Temporary License Instructions]].</note>

===== Obtaining Or Extending A Permanent License =====



<note tip>If you are upgrading from a free license directly to a permanent license follow the instructions in the [[master:trial_license|trial license]] section, making sure you enter the correct expiry date and not a 90 day expiry date.</note>

If extending the expiry date on an already permanent license or upgrading from a 90 day license:

Open TapeTrack TapeMaster and login with the user name **tapemaster** (case sensitive) and leave password blank (or use your current tapemaster password if it has been changed) or current user with tapemaster rights.

From the menu click ''Help'' -> ''Framework Server Licensing''.

{{master_license_menu.gif}}

<note tip>If the menu option **Framework Server Licensing** is grayed out and inaccessible, you do not have sufficient privileges (tapemaster rights) to alter the software license</note>

===== Export Current License Details =====

To preserve current license values, click ''Export license to a file''. 

 If you are close to your expiry date you will receive a warning about a short expiry date, click ''Yes'' to continue.

Save the file with a descriptive name (e.g.current_license.cfg) in a known location. 

{{master_export_current_license.gif}}

===== Update License Details =====

Change the expiry date to the new end date and click ''Apply license changes'' and ''Export license to file'', this time saving under a different name (e.g. license_export.cfg). 

{{master_license_set_date.gif}}

===== Import License Details =====


To reinstate current license, click ''Import license from a file'' and select the first file exported (e.g.current_license.cfg). 

Click ''Apply license changes'' to reinstate your current license values. 


<note tip>If you have left this process until after your license has expired, rather than import your current license file, clicking ''Get temporary license'' will give a 12 day license to enable you to keep using TapeTrack until your new key is applied. This function only works if your computer has internet access.</note>

{{master_license_import_current.gif}}

Click ''OK'' to exit TapeTrack License window. 




===== Forward License =====

Forward the exported file (with new expiry date) to [[support@gazillabyte.com]] with a subject indicating that you require a new license key.  

Once a new key has been cut you will receive a new license configuration file with instructions for installation.

{{master_email_license.png}}