Table of Contents

Adding and Updating User Information

To be able to login to a TapeTrack Framework Server, you must have a User-ID and password.

This section describes how to create a new User-ID and set Attributes for that User-ID.

Group/User Administration

From the main menu select AdministrationGroup/User Administration.

If the menu option Administration is greyed out and inaccessible, you do not have sufficient privileges (tapemaster rights) to add Users

To add a new User, right-click in the white space on the User Administration screen and select Add.

To update an existing User, double-click on that User or right-click and select Properties.

The Add New User window will display three tabs:

Identity

The Identity tab provides fields to update the:

If using windows Active Domain to log into TapeTrack, the username must match your AD username

IP Ranges

The IP Ranges tab sets restrictions on which IP addresses a User can access the TapeTrack Server from.

If setting IP's, ensure Users have a static IP address so they are not denied access if trying to access from a dynamic address such as using a remote or home connection.

To add or delete, right-click the window and select from the menu.

Global Access (0.0.0.0) will allow access from any IP, this value will need to be removed if added a restricted IP list as all values in the list are valid.

Access

The Access tab sets permissions for which Customers the selected User can access and how that User can interact with Volumes in the selected Customer.

For each Customer access, click Add to commit the data. Predicted access rights will then be displayed in the lower window.

Once all data has been entered, click Save to create User.

Troubleshooting: Add user errors