Differences

This shows you the differences between two versions of the page.

--- lite:function_help [2017/08/28 17:34] – [Creating an assistance ticket] dcumming
+++ lite:function_help [2025/01/21 22:07] (current) – external edit 127.0.0.1
@@ Line 5: / Line 5: @@
 ====Select Get Help====
-Once logged into TapeTrack Lite, select "Get Help" from the Library Management Tasks drop-down menu.
+Once logged into TapeTrack Lite, select ''Get Help'' from the Library Management Task's drop-down menu.
 {{:lite:get_help_select.png|}}
@@ Line 24: / Line 24: @@
 Selecting no to creating an Assistance Ticket via email will open and direct your browser to https://gazillabytellc.zendesk.com/hc/en-us where you can raise an assistance ticket through a web portal.
-{{image.png}}
+{{:lite:get_help_web.png|}}
 Replies to the ticket from the help desk will be posted in this portal as well as to the email you registered when setting up your help desk login. Selecting cancel to creating an Assistance Ticket via email will exit back to TapeTrack Lite.