Differences

This shows you the differences between two versions of the page.

--- master:export_file [2018/06/28 02:09] – Scott Cunliffe
+++ master:export_file [2019/01/28 23:04] (current) – removed Scott Cunliffe
@@ Line 1: / Line 1: @@
-====== Create Export File ======
-Creates an export file of selected volumes, including the volumes history, to assist the support desk to diagnose volume movement discrepancies.
-===== Selecting Volumes For Export =====
-Select all volumes by right clicking in the inventory window and select ''Select''->''All'', or using shift+click and/or control+click select the range of volumes required.
-===== Exporting To File =====
-Right click highlighted [[object:volume|volumes]] and select ''Special Operations'' -> ''Support'' -> ''Create Export File'' and save file to required location.
-===== Sending File To The Helpdesk =====
-Send the file to the [[common:support_details|TapeTrack Helpdesk]] with details regarding the issue you are currently experiencing.