TapeTrack Documentation

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master:logon [2017/10/25 15:20] – [Incorrect Password] dcummingmaster:logon [2018/06/21 00:02] (current) – removed Scott Cunliffe
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-====== Logon ====== 
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-When you execute TapeTrack TapeMaster you will be presented with a splash screen for a short time and then the login window.  If TapeMaster is already open, to open the login window select, from the main menu, ''File'' -> ''Login''. 
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-Select your server from the dropdown menu. 
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-Enter your user ID and password. 
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-Check **No MD5** if using Active Domain Integration. 
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-Click ''OK'' to login. 
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-{{:master:tapemaster_user_login.png}} 
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-===== Login Errors ===== 
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-==== Incorrect User Name ==== 
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-If you enter an incorrect username you will see a popup saying **User Undefined**.  Check to make sure your user name is correct before logging in. 
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-{{:master:tapemaster_login_user_undefined.png}} 
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-==== Incorrect Password ==== 
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-If you enter an incorrect password you will see a popup saying **Logon Failed**.  Ensure your password is typed in correctly. 
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-{{:master:tapemaster_login_failed.png}} 
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-After 4 incorrect logins, user access will be revoked as a security measure.  To reactivate access your administrator will need to reset your password. 
  
master/logon.1508944847.txt.gz · Last modified: 2025/01/21 22:07 (external edit)