Differences

This shows you the differences between two versions of the page.

--- master:set_license [2018/08/19 23:59] – Scott Cunliffe
+++ master:set_license [2025/01/21 22:07] (current) – external edit 127.0.0.1
@@ Line 1: / Line 1: @@
 ====== Setting TapeTrack License ======
-When initially installed, the TapeTrack Framework Server will allow up to 100 [[object:volume|Volumes]].
+When initially installed, the TapeTrack Framework Server will allow up to 100 [[object:volume|Volumes]]. This allows you to view and trial the TapeTrack software in a fully functioning version limited only by [[object:volume|Volume]] capacity.
-To add more than 100 Volumes, you will need upgrade your TapeTrack license to either a [[#temporary license]], [[#90 day trial license]] or [[#permanent license]] key.
+To add more than 100 [[object:volume|Volumes]], you will need upgrade your TapeTrack license.
-===== Temporary License =====
+License options are:
-{{master:server_license_temp.mp4?500}}
+  * **[[master:temporary_license|Temporary license]]**:  A temporary license key will allow you to operate the TapeTrack Software without restriction other than a 12 day expiry date. This mode of licensing is reserved for those evaluating the TapeTrack software or those needing a license expiry extension in an emergency situation.  Obtaining a Temporary License requires TapeMaster installed on a computer with internet access.
+  * **[[master:trial_license|Trial License]]**:  A 90 day trial license allows a fully functional installation of TapeTrack to evaluate the software to ensure it is the correct tool to manage your backup [[object:volume|Volumes]].
+  * **[[master:full_license|Permanent License]]**: A permanent license key will allow you to operate the TapeTrack software without restriction until the expiry date associated with your license occurs.  Permanent license/s to TapeTrack are restricted to those who have a written End User License Agreement (EULA) with GazillaByte.
-A temporary license key will allow you to operate the TapeTrack Software without restriction, but this mode of licensing is reserved for those evaluating the TapeTrack Software or those needing a license in an emergency situation.
-<note tip>Temporary licenses are restricted to less than two weeks.</note>
-To obtain a temporary license:
-. Open TapeTrack TapeMaster and login with the user name **tapemaster** (case sensitive) and leave password blank (or use your password if it has been changed).
-{{:master:tapemaster_login.png}}
-. From the menu click ''Help'' -> ''Framework Server Licensing''
-{{:master:tapemaster_liceense_menu.png}}
-. Click ''Get temporary license'' and ''OK''
-{{:master:tapemaster_license_temp.png}}
-Your **License Status** should now display **OK** and your expiry date should now be approximately 12 days from now.
-<note tip> Older versions may require you to press F5 while in the [[master:customer_tree|customer tree]] window to refresh new information.
-{{:master:tapemaster_license_ok1.png}}</note>
-===== 90 Day Trial License =====
-To Upgrade your free license to a full evaluation license:
-Open TapeTrack TapeMaster and login with the user name **tapemaster** (case sensitive) and leave password blank (or use your password if it has been changed).
-From the menu click ''Help'' -> ''Framework Server Licensing''
-{{:master:tapemaster_liceense_menu.png}}
-In the TapeTrack License window change the default values to your preferred details:
-=== Server Details ===
-Change ''Owner'' (A) from ACME Corp to your company name (e.g. **GazillaByte LLC**)
-Change description (A) value to something more relevant (e.g. **Production**)
-Set ''Expiry Date'' (B) to new expiry (e.g. 90 days from today)
-=== License Limits ===
-Change ''Volumes'' (C) to desired number (0 = unlimited)
-{{:master:tapemaster_license_details.png}}
-=== Exporting License ===
-Once all changes have been made, click ''Apply license changes'' and ''Export license to a file'' to export updated license file to a known name (e.g. license_export.cfg) and location.
-Check the information in the config file (license_export.cfg) by opening in Notepad or similar text editor and check all information has been updated and is correct.   If it is not correct, delete the file and repeat the above steps with correct information.
-{{:master:tapemaster_license_export.png}}
-Forward this file to [[support@gazillabyte.com]] with a subject indicating that you require a new license key.  Once a new key has been cut you will receive a new license config file with instructions for installation.
-=== Installing Temporary License ===
-To allow you to start using TapeTrack until your new key is installed click ''Get temporary license'' and ''OK''
-Press F5 while in the [[master:customer_tree|customer tree]] window to refresh new information (Company name etc.)
-TapeTrack TapeMaster should now display your new **Owner** name in place of ACME and the lower right of the screen should display ''TapeTrack Server License is OK''
-{{:master:tapemaster_license_ok.png}}
-===== Permanent License =====
-A permanent license key will allow you to operate the TapeTrack software without restriction until the expiry date associated with your license occurs.
-Permanent license/s to TapeTrack are restricted to those who have an written End User License Agreement (EULA) with GazillaByte.
-To obtain a permanent license:
-If you are upgrading from a free license directly to a permanent license follow the instructions in the [[#90 day trial license]] section, making sure you enter the correct expiry date and not a 90 day date.
-If extending the expiry date on an already permanent license or upgrading from a 90 day license:
-Open TapeTrack TapeMaster and login with the user name **tapemaster** (case sensitive) and leave password blank (or use your password if it has been changed).
-From the menu click ''Help'' -> ''Framework Server Licensing''
-Click ''Export license to a file'' and save the file with a descriptive name (e.g.current_license.cfg).
-{{:master:tapemaster_license_export_current.png}}
- If you are close to your expiry date you will receive a warning about a short expiry date, click ''Yes'' to continue.
-{{:master:tapemaster_license_export_current_short.png}}
-Change the expiry date to the new end date (1) and click ''Apply license changes'' (2) and ''Export license to file''(3), this time saving under a different name (e.g. license_export.cfg).
-Click ''OK''(4) to exit.
-{{:master:tapemaster_license_export_date.png}}
-Forward this file to [[support@gazillabyte.com]] with a subject indicating that you require a new license key.
-Once a new key has been cut you will receive a new license config file with instructions for installation.
-{{:master:tapemaster_license_export_email.png}}
-Click ''Import license from a file'' and select the first file exported (e.g.current_license.cfg).
-Click ''Apply license changes'' to reinstate your old license values.
-If you have left this process until after your license has expired, clicking ''Get temporary license'' and ''OK'' will give a 12 day license to enable you to keep using TapeTrack until your new key is applied.
-===== Importing License =====
-Open TapeTrack TapeMaster and login with the user name **tapemaster** (case sensitive) and leave password blank (or use your password if it has been changed).
-From the menu click ''Help'' -> ''Framework Server Licensing''
-{{:master:tapemaster_liceense_menu.png}}
-Click ''Export license to a file'' and save the file with a descriptive name (e.g. Backup_License.cfg).
-Click ''Import license'' and select the new license config file you received.  Click ''Apply license changes'' to save updated values.
-Your expiry date should now be updated and ''License Status'' should read **OK**.
-{{:master:tapemaster_license_OK.png}}
-Click ''OK'' to close the License Window.
-Click in the Customer window (Left side of TapeMaster) and press F5 to refresh new information.
-{{:master:tapemaster_license_ok1.png}}
-==== Troubleshooting ====
-If after installing new license configuration file your **License Status** still reads **Not-OK**, reinstall old configuration (backupLicense.cfg) file using above instructions and contact help desk [[common:support_details|support]] for further information.
-Alternatively you can click ''Get temporary license'' and ''OK'' from the Framework Server Licensing window to give you a 12 day expiry date to continue to use TapeTrack until your new key has been issued.
-{{:master:tapemaster_license_get_temp.png}}
 <- ^ master:starting|Getting Started  ^ master:set_password|Setting a password ->