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--- technote:add_user [2026/07/15 00:27] – [Identity] Scott Cunliffe
+++ technote:add_user [2026/07/15 02:02] (current) – [See Also] Scott Cunliffe
@@ Line 74: / Line 74: @@
 If setting IP's, ensure Users have a static IP address so they are not denied access if trying to access from a dynamic address such as using a remote or home connection.
-{{menu_admin_group_user_admin_add_ipranges.gif}}
+{{master:menu_admin_group_user_admin_add_ipranges.gif}}
 To add or delete, right-click the window and select from the menu.
@@ Line 84: / Line 84: @@
 The ''Access'' tab sets permissions for which Customers the selected User can access and how that User can interact with Volumes in the selected Customer.
-{{menu_admin_group_user_admin_add_access.gif}}
+{{master:menu_admin_group_user_admin_add_access.gif}}
   * **Customer-ID**: Enter the Customer-ID for the Customer that the User should have access to.
@@ Line 99: / Line 99: @@
 Once all data has been entered, click ''Save'' to create User.
-[[:troubleshooting:add_user|Troubleshooting: Add user errors]]
+The randomly generated password for the new user will be displayed in the ''Random password Set'' window.  This window has three options:
+* Click the ''Copy password'' button to copy generated password to your clipboard.
+  * Clicking the ''Copy message'' button will give you the text " A new TapeTrack User-ID has been created for you to use. You can access this account using the User-ID (Current User) and the password(B@7NpJ%7GR)" copied to your clipboard for convenience when sending a message to the user with login details.
+  * Clicking the ''Email message'' button will open up your default email client with the same text as Copy message.
+Use one of these options to notify the new user of their login details.
+If you want to manually set a password, or are using Active Directory credentials, you can close the ''Random password Set'' window without needing to record the random password.
+If you are manually setting the password, from the main menu select ''Administration'' -> ''Group/User Administration''.
+{{master:menu_file_group_user_admin.gif}}
+Right click on the required User-ID and select from the popup menu, ''Management'' -> ''Reset Password'' to open the **Password Change** window.
+<note tip>If you don't see the ''Management'' menu when right clicking on a User-ID, please see [[master:set_password:previous|Previous releases method]] for resetting passwords</note>
+{{master:select_password_management.gif}}
+In the ''Password Change'' window to set a known password value, insert new password in the ''New Password'' field.
+Type password in the ''Password (again)'' field to confirm the password value and click ''OK'' to commit the updated password.
+{{master:reset_password_other_user.gif}}
-{{tag> technote user tapemaster lite}}
+It is best practice to have any user you change the password for to have them change their password the next time they logon to ensure user-ID security.
+===== See Also =====
+[[:troubleshooting:add_user|Troubleshooting: Add user errors]] \\
+[[technote:password|Change Password]]
+{{tag> technote user tapemaster_user lite password}}