Differences

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--- technote:database_message_files [2021/09/01 00:22] – Scott Cunliffe
+++ technote:database_message_files [2025/01/21 22:07] (current) – external edit 127.0.0.1
@@ Line 4: / Line 4: @@
 These files are used to check the Framework Server is running correctly as well as diagnose unexpected stoppages and startup problems.
+If you have experienced any issues with the Framework Server execution you will be asked to forward these files so the problem can be diagnosed.
+If these files are to large to email, you may need to zip ([[https://en.wikipedia.org/wiki/WinZip|WinZip]], [[https://en.wikipedia.org/wiki/7-Zip|7-Zip]], [[https://en.wikipedia.org/wiki/Gzip|gzip]] etc) them up and forwarding the files through [[http://wetransfer.com|WeTransfer]]  or other file handling service.
 ===== Location =====
@@ Line 9: / Line 13: @@
 ==== Windows Installations ====
-In Windows installations the files $DB_Msg.txt and $DB_Err.txt are located in the TapeTrack Installation directory, default location C:\Program Files\TapeTrack\TapeTrack Framework Server\var\db.  However your installation may be under another drive or location if you chose a non default location on installation.
+In Windows installations the files ''$DB_Msg.txt'' and ''$DB_Err.txt'' are located in the TapeTrack Installation directory, default location ''C:\Program Files\TapeTrack\TapeTrack Framework Server\var\db''.  However your installation may be under another drive or location if you chose a non default location on installation.
 It is also possible to use a command prompt to check the location of the database directory by:
@@ Line 19: / Line 23: @@
 ==== Linux Installations ====
-In Linux installations $DB_Msg.txt and $DB_Err.txt are located in the TapeTrack Installation directory, /var/tapetrack/db
+In Linux installations''$DB_Msg.txt'' and ''$DB_Err.txt'' are located in the TapeTrack Installation directory, ''/var/tapetrack/db''
+{{tag> technote server database}}