TapeTrack Documentation

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technote:program_failure

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technote:program_failure [2021/07/13 01:58] – [Command Line Programs] Scott Cunliffetechnote:program_failure [2025/01/21 22:07] (current) – external edit 127.0.0.1
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 In the unlikely event a TapeTrack program (Desktop, Server or Command Line) failure or crash a memory dump file will be created. In the unlikely event a TapeTrack program (Desktop, Server or Command Line) failure or crash a memory dump file will be created.
  
-The dump file will contain what processes and drivers that were running at the time of the crash as well as the Kernel-mode stack that stopped.+The dump file contains what processes and drivers were running at the time of the crashas well as the ''Kernel-mode'' stack that stopped.
  
 The information contained in the dump file is used to diagnose why the crash occurred and guide our technical department on creating a fix for the problem. The information contained in the dump file is used to diagnose why the crash occurred and guide our technical department on creating a fix for the problem.
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 In the event of a program crash while using TapeTrack Command Line programs you will see output that an abnormal termination has occurred.   In the event of a program crash while using TapeTrack Command Line programs you will see output that an abnormal termination has occurred.  
  
-<sxh>+<code>
 An abnormal termination condition has occured. An abnormal termination condition has occured.
 A debugging dump file will be created. This dump file can be sent to support for diagnosis. A debugging dump file will be created. This dump file can be sent to support for diagnosis.
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 C:\Users\GazillaByte> C:\Users\GazillaByte>
-</sxh>+</code>
  
 The dump file will be written to the current active directory, in this example ''C:\Users\GazillaByte>'' The dump file will be written to the current active directory, in this example ''C:\Users\GazillaByte>''
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 ===== Dump File Example ===== ===== Dump File Example =====
  
-While all dump files will differ based on the program, time of execution and error encountered, here is an example of a dump file from the Command Line program TMSS10ListMoveHistory that had an error purposely added to the code to cause a crash.+While all dump files will differ based on the program, time of execution and error encountered, here is an example of a dump file from the Command Line program TMSS10ListMoveHistory that had an error purposely added to the code to cause a crash.  The code that caused the crash is not included in any publicly available release and was only included here to obtain a sample dump file.
  
 {{dump_file2.png}}  {{dump_file2.png}} 
  
  
 +{{tag> technote dump_file cli desktop tapemaster light checkpoint}}
  
technote/program_failure.1626141486.txt.gz · Last modified: 2025/01/21 22:07 (external edit)