technote:program_failure
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| Both sides previous revisionPrevious revisionNext revision | Previous revision | ||
| technote:program_failure [2021/07/13 02:09] – [Program Failure] Scott Cunliffe | technote:program_failure [2025/01/21 22:07] (current) – external edit 127.0.0.1 | ||
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| In the unlikely event a TapeTrack program (Desktop, Server or Command Line) failure or crash a memory dump file will be created. | In the unlikely event a TapeTrack program (Desktop, Server or Command Line) failure or crash a memory dump file will be created. | ||
| - | The dump file contains what processes and drivers were running at the time of the crash, as well as the Kernel-mode stack that stopped. | + | The dump file contains what processes and drivers were running at the time of the crash, as well as the '' |
| The information contained in the dump file is used to diagnose why the crash occurred and guide our technical department on creating a fix for the problem. | The information contained in the dump file is used to diagnose why the crash occurred and guide our technical department on creating a fix for the problem. | ||
| Line 21: | Line 21: | ||
| In the event of a program crash while using TapeTrack Command Line programs you will see output that an abnormal termination has occurred. | In the event of a program crash while using TapeTrack Command Line programs you will see output that an abnormal termination has occurred. | ||
| - | <sxh> | + | <code> |
| An abnormal termination condition has occured. | An abnormal termination condition has occured. | ||
| A debugging dump file will be created. This dump file can be sent to support for diagnosis. | A debugging dump file will be created. This dump file can be sent to support for diagnosis. | ||
| Line 28: | Line 28: | ||
| C: | C: | ||
| - | </sxh> | + | </code> |
| The dump file will be written to the current active directory, in this example '' | The dump file will be written to the current active directory, in this example '' | ||
technote/program_failure.1626142147.txt.gz · Last modified: 2025/01/21 22:07 (external edit)