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--- troubleshooting:no_access [2017/11/14 01:23] – created Scott Cunliffe
+++ troubleshooting:no_access [2017/11/15 23:37] (current) – removed Scott Cunliffe
@@ Line 1: / Line 1: @@
-====== Troubleshooter: Slotting (Previously Working Automatically via Scheduler) No Customer Access ======
-An error of **Customer List Successful: Customers(0)....** is caused when the logon is successful but the login ID has no access rights to Customer ID's.
-Check the user ID access rights via TapeMaster by either logging in to using the Slotting ID credentials or using a tapemaster enabled User ID to access the Slotting ID in the [[master:user#access|Group/User Administration]] panel