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Checked TapeTrack Service was running. Pinged with TMSS10Ping Checked TapeTrack was listening on port 5000. C:\WINDOWS\system32>sc query “TMSS10SVC”
SERVICE_NAME: TMSS10SVC
TYPE : 10 WIN32_OWN_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
C:\WINDOWS\system32>TMSS10Ping localhost 44 bytes from 127.0.0.1: seq=1 time=6.00 ms 44 bytes from 127.0.0.1: seq=2 time=0.00 ms 44 bytes from 127.0.0.1: seq=3 time=0.00 ms 44 bytes from 127.0.0.1: seq=4 time=0.00 ms
— localhost TMSS10Ping statistics — 4 packets transmitted round-trip min/avg/max = 0.00/1.50/6.00 ms netstat -abn | more … [svchost.exe]
TCP 0.0.0.0:5000 0.0.0.0:0 LISTENING
[TMSS10Server.exe] … In Ali's case:
The service was running. TMSS10Ping was blocking (hanging) TapeTrack was on port 5000, which means it was up AND listening. This is most definitely a firewall problem.