Differences

This shows you the differences between two versions of the page.

--- troubleshooting:slotting [2017/11/07 16:42] – [Why has your automatic slotting stopped?] Gerard Nicol
+++ troubleshooting:slotting [2025/01/21 22:07] (current) – external edit 127.0.0.1
@@ Line 1: / Line 1: @@
-====== Trouble Shooting Slotting ======
+====== Troubleshooter: Slotting ======
-The purpose of this troubleshooter is to diagnose why volumes in TapeTrack are not being slotted. To use the troubleshooter click on the appropriate yes or no button.
+The purpose of this troubleshooter is to diagnose why volumes in TapeTrack are not being slotted.
-===== Was slotting previously working? =====
+The symptom of slotting not working is that when volumes are moved to a repository that has slotting enabled, the volume does not automatically get a slot assigned.
-Slotting is not enabled by default. There are several steps that need to be setup before slotting will occur automatically.
+To begin diagnosing the problem select from the following options:
+  * [[troubleshooting:slotting:setup_yes|Previously setup]]
+  * [[troubleshooting:slotting:setup_no|Not previously setup]]
-Was slotting previously setup?
-{{:troubleshooting:yes.png?100|}}
-{{:troubleshooting:no.png?100|}}
-<hidden>
-===== Was slotting setup to run automatically? =====
-Slotting is usually setup to run automatically via Windows Scheduler or Crond, but sometimes people prefer to run it manually by running a script from the command line or double clicking on a bat file.
-Was your slotting setup to run automatically?
-{{:troubleshooting:yes.png?100|}}
-{{:troubleshooting:no.png?100|}}
-===== Why has your automatic slotting stopped? =====
-There are several reasons why your automatic slotting may have stopped working:
-  - Windows Scheduler has been setup to run the task using credentials that have expired or been revoked.
-  - There is a problem with Windows Scheduler.
-  - The Windows bat file that runs the slotting program has been moved, renamed or deleted.
-  - The TapeTrack User-ID that the slotting program runs under has been revoked, deleted or the password has changed.