Differences

This shows you the differences between two versions of the page.

--- troubleshooting:slotting_automatic_user_defined_no [2017/11/10 00:59] – [Slotting Process Running Successfully ?] Scott Cunliffe
+++ troubleshooting:slotting_automatic_user_defined_no [2017/11/15 23:38] (current) – removed Scott Cunliffe
@@ Line 1: / Line 1: @@
-====== Troubleshooter: Slotting (Previously Working Automatically via Scheduler) Add User ======
-===== There are two solutions to fixing the undefined user: =====
-===== 1) Add User to Match Slotting Script =====
-Open Slotting.bat (in TapeTrack install directory TapeTrack\TapeTrack Framework Server\scripts) by right clicking on the file and selecting **Edit** to open in a text editor (such as Notepad or Vi).
-Obtain user ID and password from the script command line attribute:
--S userID:-password@serverAddress -> user ID and password as displayed.
--S userID:passwordFile@serverAddress  -> user ID as displayed, password in file at that location.
-Add [[master:user|new user]] to TapeMaster to match the above credentials.
-Double click the slotting.bat file (or right click and run) to check the file runs successfully by checking the output file slotting_error.txt  (default installation location within the TapeTrack directory is TapeTrack\TapeTrack Framework Server\var\reports).
-===== 2) Edit Slotting Script to Match Existing User ID =====
-Obtain user ID and password of a known user (best practice is a separate user dedicated for running scripts) with the correct access credentials.
-Open Slotting.bat (in TapeTrack install directory TapeTrack\TapeTrack Framework Server\scripts) by right clicking on the file and selecting **Edit** to open in a text editor (such as Notepad or Vi).
-Edit the login credentials (-S userID:-password@serverAddress) to match the new user ID and password and save the file, making sure to save as a .bat file.
-Double click the slotting.bat file (or right click and run) to check the file runs successfully by checking the output file slotting_error.txt  (default installation location within the TapeTrack directory is TapeTrack\TapeTrack Framework Server\var\reports).
-===== Slotting Process Running Successfully ? =====
-[[:start|{{:troubleshooting:yes.png?60}}]]
-[[troubleshooting:undefined_error|{{:troubleshooting:no.png?60}}]]