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--- cli:tmss10passwordresetdb [2019/04/03 01:47] – [Notes] Scott Cunliffe
+++ cli:tmss10passwordresetdb [2025/07/04 04:51] (current) – [Example] Scott Cunliffe
@@ Line 19: / Line 19: @@
 To execute ''TMSS10PasswordResetDB'' automatically in interactive mode, run ResetPassword.bat from the TapeTrack install directory TapeTrack\TapeTrack Framework Server\script.
+{{:cli:cli_reset_password_bat.png}}
 On execution of ResetPassword.bat you will be presented with a Command Prompt window asking you if you wish to proceed, press any key to continue or press Ctrl+C (or close window) to exit script before any changes are made.
@@ Line 29: / Line 31: @@
 {{cli:cli_reset_password_bat_values.png}}
+<note tip>User name and Password values shown are for illustration only.  Replace with your required values.
+Ensure you enter the User-ID correctly as the script will execute with any values but will not update the database if no matching User-ID is found.</note>
+If you find that the User's Password is not updating, running the command
+<code>TMSS10PasswordResetDB -i -h "%TMSS10DB%</code>
+ from ResetPassword.bat manually in an Administrative Command Prompt will allow you to view any error messages from the execution of the program without the window automatically closing on completion.
-{{:cli:cli_reset_password_bat.png}}
 ==== Technical Support ====
@@ Line 49: / Line 59: @@
 Running ''TMSS10PasswordReset.bat'' to invoke ''TMSS10PasswordResetDB''.
-<sxh>
+<code>
 ZBT001N-11:05:41 TMSS10PasswordResetDB (c) GazillaByte 1998-2017
 ZBT002N-11:05:41 Compiled Sep  3 2017 at 17:56:27
@@ Line 79: / Line 89: @@
 ZBT000N-11:05:41      Last Failed Time:
 ZBT000N-11:05:41 --------------------------------------------------------------------------------------------
-</sxh>
+</code>
-===== Changelog =====
-[filterrss http://www.tapetrack.com/cgi/changelog.cgi?module=TMSS10PasswordResetDB]
+===== See Also=====
+[[technote/command_line_diagnosis|Command Line Utility Troubleshooting and Diagnosis]]
+--> Changelog
+[filterrss http://www.tapetrack.com/cgi/changelog.cgi?module=TMSS10PasswordResetDB]
+<--
 <- ^ cli:introduction|Command Line Utilities^ ->