Differences

This shows you the differences between two versions of the page.

--- lite:function_ping [2021/01/26 00:28] – Scott Cunliffe
+++ lite:function_ping [2025/01/21 22:07] (current) – external edit 127.0.0.1
@@ Line 1: / Line 1: @@
 ====== Run TMSS10Ping From Lite ======
-Ping TapeTrack Server allows you to ping the TapeTrack Framework Server, using TMSS10Ping, from within TapeMaster, negating the need to open a command prompt and run the program from there.
+Ping TapeTrack Server allows you to ping the TapeTrack Framework Server, using TMSS10Ping, from within Lite, negating the need to open a command prompt and run the program from there.
 <note tip>
@@ Line 7: / Line 7: @@
 </note>
-The settings to execute ''TMSS10Ping'' via the Lite menu are contained in the Lite Config file.  **These settings need to be customised to your values before the command will execute successfully.**  Default settings will connect to localhost.
+The settings to execute ''TMSS10Ping'' via the Lite menu are contained in the Lite Config file.  **These settings need to be customised to your values before the command will execute successfully.**  Default settings will connect to localhost.  See [[lite:config_file#customizing-the-library-management-tasks-menu|Lite config file]] for details on how to edit server address.
 ===== Execute TMSS10Ping =====
@@ Line 13: / Line 13: @@
 From the drop down menu in Lite select ''Ping TapeTrack Server''.
-Lite will open a command prompt window and execute ''TMSS10Ping'' and display the results
+Lite will open a command prompt window and execute ''TMSS10Ping'' and display the results.
+==== Successful Connection ====
+A successful connection will show four byte packets with the travel time as well as a summary on round trip minimum, average and maximum times.
+{{lite_ping_success.png}}
+Click ''Yes'' to the ''Command Complete'' popup to close the Command Prompt, click ''No'' if you want to leave the Command Prompt open.
+{{lite_ping_success_popup.png}}
+==== Unsuccessful Connection ====
+=== Unknown Server ===
+If the server address has not been resolved to a correct IP address, the error below will be shown.
+{{lite_ping_unknown.png}}
+Contact your Server Administrator to ensure the correct IP address is entered into the Lite config file.
+Click ''Yes'' to the ''Command Complete'' popup to close the Command Prompt, click ''No'' if you want to leave the Command Prompt open.
+{{lite_ping_error_popup.png}}
+=== No Server Reply ===
+If the IP address resolves correctly, but no reply is received from the server TMSS10Ping will return a ''connect to server failed, WSA Error(10061)'' error.
+{{lite_ping_error.png}}
+Contact your Server Administrator to ensure the TapeTrack Framework Server is running and your firewall is not blocking access to the Server ports.
+Click ''Yes'' to the ''Command Complete'' popup to close the Command Prompt, click ''No'' if you want to leave the Command Prompt open.
+{{lite_ping_error_popup.png}}
+===== See Also=====
+[[master:run_command_ping|Run TMSS10Ping via TapeMaster]] \\
+[[cli:tmss10ping|Run TMSS10Ping via Command Prompt]]