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master:customer [2019/12/12 02:13] – [Add Customer] Scott Cunliffe | master:customer [2025/01/21 22:07] (current) – external edit 127.0.0.1 |
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To add a [[object:customer|Customer]], right-click on the [[master:customer_tree#server-node|Server Node]] of the [[master:customer_tree|Customer Tree]] and select ''Add Customer''. | To add a [[object:customer|Customer]], right-click on the [[master:customer_tree#server-node|Server Node]] of the [[master:customer_tree|Customer Tree]] and select ''Add Customer''. |
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{{:master:tapemaster_add_customer.png}} | {{add_customer_menu.gif}} |
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This will launch a modified version of the ''Customer Properties'' window. | This will launch the ''Edit New Customer'' window. |
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=== Identity === | ==== Identity ==== |
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The first tab on the ''Add Customer'' window is the ''Identity'' tab. The ''Identity'' tab requires the input of a [[object:customer|Customer-ID]] and a [[object:customer|Customer Description]]. You can add up to four alphanumeric characters as the [[object:customer|Customer-ID]] and up to forty alphanumeric characters for the [[object:customer|Customer Description]]. | The first tab on the ''Add Customer'' window is the ''Identity'' tab. |
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<note tip>If no [[object:customer|Customer Description is added]], TapeMaster will display the [[object:customer|Customer-ID]].</note> | Enter the [[object:customer|Customer-ID]] and a [[object:customer|Customer Description]]. |
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{{:master:tapemaster_add_customer_identity.png}} | You can add up to four alphanumeric characters as the [[object:customer|Customer-ID]] and up to forty alphanumeric characters for the [[object:customer|Customer Description]]. |
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=== Contact Details === | {{add_customer_identity.gif}} |
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The ''Contact Details'' tab provides a location for contact details for the [[object:customer|Customer]]. | ==== Contact Details ==== |
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{{:master:tapemaster_add_customer_contact.png}} | Enter the contact details for the [[object:customer|Customer]] in the ''Contact Details'' tab. |
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=== Options=== | {{add_customer_customer_details.gif}} |
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| ==== Options==== |
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The ''Options'' tab can be utilized to set specific details about a [[object:customer|Customer]]. These details are accessible at any point by right-clicking the [[object:customer|Customer]], on the [[master:customer_tree|Customer Tree]] and selecting ''Properties''. | The ''Options'' tab can be utilized to set specific details about a [[object:customer|Customer]]. These details are accessible at any point by right-clicking the [[object:customer|Customer]], on the [[master:customer_tree|Customer Tree]] and selecting ''Properties''. |
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{{:master:tapemaster_add_customer_options.png}} | {{add_customer_options.gif}} |
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* **Hide Customer** when set to true removes the [[object:customer|Customer]] from view in the [[master:customer_tree|Customer Tree]]. | * **Hide Customer** when set to true removes the [[object:customer|Customer]] from view in the [[master:customer_tree|Customer Tree]]. |
* **Disallow Customer Duplicates** stops the duplication of [[object:volume|Volume-ID's]] across the [[object:customer|Customer]] [[object:media|media types]]. | * **Disallow Customer Duplicates** stops the duplication of [[object:volume|Volume-ID's]] across the [[object:customer|Customer]] [[object:media|Media Types]]. |
* **Disallow Global Duplicates** stops the duplication of [[object:volume|Volume-ID's]] across all [[object:customer|Customers]]. | * **Disallow Global Duplicates** stops the duplication of [[object:volume|Volume-ID's]] across all [[object:customer|Customers]]. |
* **Volume Lock** stops any [[object:volume|Volumes]] moving within this [[master:customer|Customer]]. | * **Volume Lock** stops any [[object:volume|Volumes]] moving within this [[master:customer|Customer]]. |
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| Once you click ''Save'', TapeMaster will open a window asking if you'd like to add some [[object:media|Media]] to this [[object:customer|Customer]]. |
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Once you click ''Save'', TapeMaster will open a window asking if you'd like to add some [[object:media|Media]] to this [[object:customer|Customer]]. If selected yes, then TapeMaster will display the ''Add [[object:media|Media Types]] for new Customer'' window. Create relevant [[object:media|Media Type]] by changing the ''Create'' option from ''False'' to ''True''. Other fields, [[object:media|Media-ID] and [[object:media|description]] may be edited or customized to your required values. | {{add_media_popup.gif}} |
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{{:master:tapemaster_add_customer_media.png}} | If yes is selected, then TapeMaster will display the ''Add [[object:media|Media Types]] for new Customer'' window. Create relevant [[object:media|Media Type]] by changing the ''Create'' option from ''False'' to ''True''. Other fields, [[object:media|Media-ID]] and [[object:media|Description]] may be edited or customized to your required values. |
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| The Media Description may be edited at a later point but the Media-ID is permanent. |
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| {{add_media.gif}} |
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Click ''OK'' to continue. | Click ''OK'' to continue. |
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The next prompt will be to add any required [[object:repository|Repositories]]. Create relevant [[object:repository|Repositories]] by changing the ''Create'' option from ''False'' to ''True''. Other fields, [[object:repositories|Repository-ID]] and [[object:repositories|Description]], may be edited or customized your required values. | The next prompt will be to add any required [[object:repository|Repositories]]. Create relevant [[object:repository|Repositories]] by changing the ''Create'' option from ''False'' to ''True''. Other fields, [[object:repository|Repository-ID]] and [[object:repository|Description]], may be edited or customized your required values. |
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{{:master:tapemaster_add_customer_repositories.png}} | {{add_repositories.gif}} |
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===== Delete Customer ===== | ===== Delete Customer ===== |
To delete a [[object:customer|Customer]], right-click on the [[object:customer|Customer]] in the [[master:customer_tree|Customer Tree]] and select ''Delete Customer''. | To delete a [[object:customer|Customer]], right-click on the [[object:customer|Customer]] in the [[master:customer_tree|Customer Tree]] and select ''Delete Customer''. |
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{{:master:tapemaster_delete_customer.png}} | {{delete_customer.gif}} |
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A [[object:customer|Customer]] may only be deleted when it does not contain [[object:media|Media Types]], [[object:repository|Repositories]], or [[object:volume|Volumes]]. | A [[object:customer|Customer]] may only be deleted when it does not contain [[object:media|Media Types]], [[object:repository|Repositories]], or [[object:volume|Volumes]]. |
{{:master:tapemaster_delete_customer_error.png}} | {{:master:tapemaster_delete_customer_error.png}} |
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If you receive this error, delete all [[object:volume|volumes]], then all [[object:repository|repositories]] and all [[object:media|media types]] before deleting [[object:customer|customer]]. | If you receive this error, for this Customer, delete all [[object:volume|Volumes]], then all [[object:repository|Repositories]] and all [[object:media|Media types]] before deleting a [[object:customer|Customer]]. |
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You can also delete [[object:customer|Customer]] (without the need to remove [[object:volume|volumes]], [[object:repository|repositories]] and media types first) by using the [[master:tools_plugins|Customer Delete]] plugin. From the menu select ''Tools'' -> ''Plugins'' | |
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{{:master:tapemaster_tools_plugins.png}} | |
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Select the ''Customer Deletion Utility'' by double-clicking. | |
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{{:master:tapemaster_tools_plugins_customer.png}} | |
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Check each [[object:customer|customer]] (1) you wish to remove and click ''Delete Selected'' (2) and ''Yes'' (3) to the warning popup. | |
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{{:master:tapemaster_tools_plugins_customer_delete.png}} | |
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Exit out of the plugins windows using the ''X'' at the top right and press F5 in the [[master:customer_tree|customer tree]] to refresh information. | |
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{{:master:tapemaster_refresh_customer_tree.png}} | |
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<- master:user|Adding a new user-ID^ master:starting|Getting Started ^ master:media|Creating a new media type -> | <- master:user|Adding a new User-ID^ master:starting|Getting Started ^ master:media|Creating a new Media Type -> |