TapeTrack Documentation

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master:full_license [2019/11/27 23:05] Scott Cunliffemaster:full_license [2025/01/21 22:07] (current) – external edit 127.0.0.1
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 ===== Obtaining Or Extending A Permanent License ===== ===== Obtaining Or Extending A Permanent License =====
  
-{{:master:server_license_permanent.mp4?500}}+
  
 <note tip>If you are upgrading from a free license directly to a permanent license follow the instructions in the [[master:trial_license|trial license]] section, making sure you enter the correct expiry date and not a 90 day expiry date.</note> <note tip>If you are upgrading from a free license directly to a permanent license follow the instructions in the [[master:trial_license|trial license]] section, making sure you enter the correct expiry date and not a 90 day expiry date.</note>
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 From the menu click ''Help'' -> ''Framework Server Licensing''. From the menu click ''Help'' -> ''Framework Server Licensing''.
  
-{{:master:tapemaster_liceense_menu.png}}+{{master_license_menu.gif}}
  
 <note tip>If the menu option **Framework Server Licensing** is grayed out and inaccessible, you do not have sufficient privileges (tapemaster rights) to alter the software license</note> <note tip>If the menu option **Framework Server Licensing** is grayed out and inaccessible, you do not have sufficient privileges (tapemaster rights) to alter the software license</note>
  
-==== Export Current License Details ====+===== Export Current License Details =====
  
-To preserve current license values, click ''Export license to a file'' and save the file with a descriptive name (e.g.current_license.cfg).  +To preserve current license values, click ''Export license to a file''
- +
-{{:master:tapemaster_license_export_current.png}}+
  
  If you are close to your expiry date you will receive a warning about a short expiry date, click ''Yes'' to continue.  If you are close to your expiry date you will receive a warning about a short expiry date, click ''Yes'' to continue.
  
-{{:master:tapemaster_license_export_current_short.png}}+Save the file with a descriptive name (e.g.current_license.cfg) in a known location
  
-Change the expiry date to the new end date (1) and click ''Apply license changes'' (2) and ''Export license to file''(3), this time saving under a different name (e.g. license_export.cfg). +{{master_export_current_license.gif}} 
 + 
 +===== Update License Details ===== 
 + 
 +Change the expiry date to the new end date and click ''Apply license changes'' and ''Export license to file'', this time saving under a different name (e.g. license_export.cfg).  
 + 
 +{{master_license_set_date.gif}} 
 + 
 +===== Import License Details =====
  
-{{:master:tapemaster_license_export_date.png}} 
  
 To reinstate current license, click ''Import license from a file'' and select the first file exported (e.g.current_license.cfg).  To reinstate current license, click ''Import license from a file'' and select the first file exported (e.g.current_license.cfg). 
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-<note tip>If you have left this process until after your license has expired, rather than import your current license file, clicking ''Get temporary license'' will give a 12 day license to enable you to keep using TapeTrack until your new key is applied.</note>+<note tip>If you have left this process until after your license has expired, rather than import your current license file, clicking ''Get temporary license'' will give a 12 day license to enable you to keep using TapeTrack until your new key is applied. This function only works if your computer has internet access.</note> 
 + 
 +{{master_license_import_current.gif}}
  
-Click ''OK''(4) to exit TapeTrack License window. +Click ''OK'' to exit TapeTrack License window. 
  
  
  
  
 +===== Forward License =====
  
 Forward the exported file (with new expiry date) to [[support@gazillabyte.com]] with a subject indicating that you require a new license key.   Forward the exported file (with new expiry date) to [[support@gazillabyte.com]] with a subject indicating that you require a new license key.  
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 Once a new key has been cut you will receive a new license configuration file with instructions for installation. Once a new key has been cut you will receive a new license configuration file with instructions for installation.
  
-{{:master:tapemaster_license_export_email.png}}+{{master_email_license.png}}
  
  
  
  
master/full_license.1574895908.txt.gz · Last modified: 2025/01/21 22:07 (external edit)