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| planning:introduction [2017/11/09 21:31] – dcumming | planning:introduction [2025/01/21 22:07] (current) – external edit 127.0.0.1 |
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| ====== Implementation and Planning Guide ====== | ====== Implementation and Planning Guide ====== |
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| Let me start this section by saying nobody ever knows how complex their existing tape management processed are until they start implementing TapeTrack. | Let me start this section by saying nobody ever knows how complex their existing tape management processes are until they start implementing TapeTrack. |
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| There are many factors that result in this realization, but above all, is the fact that prior to the TapeTrack implementation, the majority of management processes are manual, and unmanaged, and have been created with no consideration of ever formalizing the process. | There are many factors that result in this realization, but above all, is the fact that prior to the TapeTrack implementation, the majority of management processes are manual, and unmanaged, and have been created with no consideration of ever formalizing the process. |
| Operations staff will almost always be key participants in the TapeTrack implementation and day-to-day usage. These staff will be involved in: | Operations staff will almost always be key participants in the TapeTrack implementation and day-to-day usage. These staff will be involved in: |
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| - Entering and removing tapes from robotic libraries. | * Entering and removing tapes from robotic libraries. |
| - Slotting tapes in racking systems. | * Slotting tapes in racking systems. |
| - Scratch tape management. | * Scratch tape management. |
| - Scanning tapes in and out of the system. | * Scanning tapes in and out of the system. |
| - Working with third-parties such as offsite vendors to transfer custody of each tape. | * Working with third-parties such as offsite vendors to transfer custody of each tape. |
| - Auctioning any alerts issued by TapeTrack. | * Actioning any alerts issued by TapeTrack. |
| ==== Backup Administrators ==== | ==== Backup Administrators ==== |
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| When integrating TapeTrack with backup software and robotic tape library equipment the cooperation and assistance of the backup administrators is usually necessary. Backup Administrators will be responsible for: | When integrating TapeTrack with backup software and robotic tape library equipment the cooperation and assistance of the backup administrators is usually necessary. Backup Administrators will be responsible for: |
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| - Ensuring tape management processes align with backup requirements. | * Ensuring tape management processes align with backup requirements. |
| - Installing TapeTrack software. | * Installing TapeTrack software. |
| - Setting up backup software and library integration. | * Setting up backup software and library integration. |
| ==== Auditors ==== | ==== Auditors ==== |
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| At a high level, our suggested objectives are: | At a high level, our suggested objectives are: |
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| - To create a completed inventory record of every tape asset owned by the enterprise. | * To create a completed inventory record of every tape asset owned by the enterprise. |
| - To create a consistent tape management process across the enterprise, or where that is not appropriate, a common framework to formalize the different management processes that might exist in each region. | * To create a consistent tape management process across the enterprise, or where that is not appropriate, a common framework to formalize the different management processes that might exist in each region. |
| - To create a chain-of-custody record of each activity related to each and every tape. | * To create a chain-of-custody record of each activity related to each and every tape. |
| - To automate as many tape management processes as possible by leveraging the features of TapeTrack, and by integrating with third-party software products and library hardware. | * To automate as many tape management processes as possible by leveraging the features of TapeTrack, and by integrating with third-party software products and library hardware. |
| - To better organize tape libraries that are in racks and shelving units. | * To better organize tape libraries that are in racks and shelving units. |
| - To implement reporting processes to comply with regulatory requirements. | * To implement reporting processes to comply with regulatory requirements. |
| ===== Obtaining Consensus ===== | ===== Obtaining Consensus ===== |
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| Examples of the kind of disagreements that might arise are: | Examples of the kind of disagreements that might arise are: |
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| - The level of integration and automation that is implemented. | * The level of integration and automation that is implemented. |
| - Who is responsible for supporting TapeTrack. | * Who is responsible for supporting TapeTrack. |
| - What level of alerting is enabled within TapeTrack. | * What level of alerting is enabled within TapeTrack. |
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| <note tip>Create a document that outlines what you will setup and deploy TapeTrack, ensure each stake-holder receives a copy, and ask for feedback before moving towards implementation.</note> | <note tip>Create a document that outlines what you will setup and deploy TapeTrack, ensure each stake-holder receives a copy, and ask for feedback before moving towards implementation.</note> |
| ===== Identifying Key Staff ===== | ===== Identifying Key Staff ===== |
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| Identifying keys staff who will be responsible for the implementation and day-to-day operation of TapeTrack is critical. | Identifying key staff who will be responsible for the implementation and day-to-day operation of TapeTrack is critical. |
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| These key staff may include those who are directly responsible for implementing and using the product, but they may also be staff who have no direct involvement with TapeTrack. | These key staff may include those who are directly responsible for implementing and using the product, but they may also be staff who have no direct involvement with TapeTrack. |
| These objections can include: | These objections can include: |
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| - Why did we have to change from our old system? | * Why did we have to change from our old system? |
| - Why is maintaining the old system no longer part of my duties? | * Why is maintaining the old system no longer part of my duties? |
| - I did not attend the training and I don't know how the system works. | * I did not attend the training and I don't know how the system works. |
| - The system is not the same as our old system. | * The system is not the same as our old system. |
| - Why am I getting messages notifying me that I have made a mistake? | * Why am I getting messages notifying me that I have made a mistake? |
| - Scanning tapes in and out is too time consuming. | * Scanning tapes in and out is too time consuming. |
| - There are discrepancies between what the offsite vendor's system and TapeTrack. | * There are discrepancies between what the offsite vendor's system has and TapeTrack. |
