TapeTrack Documentation

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primer:quality_control

Quality Control

The most critical component of any management framework is its ability to constantly measure its effectiveness with a goal of constantly improving each process and ensuring that there is no degradation in the overall quality of solution.

When managing a tape library there are many indicators that can be used calculate the overall library health.

Quality Control Standards

  • The Quality Control mechanisms should provide an overall library score based on real-time information.
  • Quality Control scores should be recorded over time to produce a historical record of process performance and to visually demonstrate process improvement.
  • The Quality Control mechanism should provide a diagnosis along with clear instructions on how to cure all identified problems.

Quality Control Key Performance Indicators

  • Days since last library synchronization.
  • Existence of offsite tapes.
  • Days since last offsite.
  • Existence of pre-identified lists of critical tapes which need to be offsite.
  • Days since the last list of pre-identified tapes was produced.
  • Number of predefined lists which have one or more tapes not offsite.
  • Number of reconciliation errors.
  • Number of tapes with low quality scores.
primer/quality_control.txt · Last modified: 2017/06/12 16:07 by dcumming