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--- technote:visual_c_runtime [2019/06/24 10:05] – Scott Cunliffe
+++ technote:visual_c_runtime [2025/01/21 22:07] (current) – external edit 127.0.0.1
@@ Line 1: / Line 1: @@
-====== Manually Installing Visual C++ Redistributable 2017 Runtime ======
+====== Microsoft Visual C++ 2015 - 2022 Redistributable Package ======
-While TapeTrack automatically installs the Visual C++ Redistributable 2017 Runtime during normal installation, sometimes security software may block the installation without providing any notifications to the user.
+{{ms_visual_c.png}}
-If you are presented with an error referencing a missing .dll file, manually installing the Visual C++ Redistributable 2017 Runtime package will solve this error.
+While TapeTrack automatically installs the Visual C++ Redistributable Package during normal installation, sometimes security software may block the installation without providing any notifications to the user.
+If you are presented with an error referencing a missing .dll file while trying to start TapeTrack software, manually installing the Visual C++ Redistributable 2015 - 2022 Runtime package will install the missing .dll files.
 ===== Download Runtime =====
-The latest supported version of [[https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads|Visual C++ Redistributable 2017 Runtime can be downloaded from Microsoft]] for Windows [[https://aka.ms/vs/16/release/vc_redist.x86.exe|x86]], [[https://aka.ms/vs/16/release/vc_redist.x64.exe|x64]] and [[https://aka.ms/vs/16/release/VC_redist.arm64.exe|ARM64]].
+The latest supported version of [[https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads|Visual C++ Redistributable 2019 Package can be downloaded from Microsoft]] for Windows: \\
+  * [[https://aka.ms/vs/17/release/vc_redist.x86.exe|x86]]
+  * [[https://aka.ms/vs/17/release/vc_redist.x64.exe|x64]]
+  * [[https://aka.ms/vs/17/release/vc_redist.arm64.exe|ARM64]]
 ===== Install Runtime =====
-Run the downloaded executable.
+Run the downloaded executable, click ''Yes'' to any system popups about the executable making changes to your computer.
-Read license terms and conditions, check ''Agree'' to enable the install button.
+Read license terms and conditions, check ''Agree'' to enable the ''Install'' button.
 Click Install button to continue.
-{{visual_c_runtime_agree.png}}
+{{run_c__runtime_executable.gif}}
-The Runtime will then install on your computer.
+The Visual C++ Redistributable Package will then install on your computer.
-{{visual_c_runtime_install.png}}
+At the end of installation when prompted, click ''restart'' your computer to complete the process.  If you need to save other work on your computer or server, click ''Close'' and manually restart your computer at a convenient time to load the updated files.
-At the end of installation when prompted, click ''restart'' your computer to complete the process.
-{{visual_c_runtime_restart.png}}
+{{install_run_c_executable.gif}}
+Open your TapeTrack application and check that installing the Visual C++ 2019 Redistributable Package has solved the missing dll file issue.
+{{tag>technote visual_c}}