The purpose of this troubleshooter is to diagnose why volumes in TapeTrack can not be deleted.

To diagnose why you cannot delete volumes, select the error presented:

Security does not allow this operation

The error Security does not allow this operation means your user ID does not have sufficient access rights to delete volumes from TapeTrack.

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To remove volumes from TapeTrack you will need to either:

• Have you administrator raise your access to include Alter rights.
• Have a user with Alter rights remove the volumes for you.

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Actual Repository does not allow volume delete

The error Actual Repository does not allow volume delete means that the repository option Allow deletes is set to false. This option is set to false by default to limit the ability of accidental deletion of volumes.

It is best practice to keep Allow Deletes set to False unless in the actual process of deleting volumes. This keep a safe guard on accidental deletion during normal operation.

To enable volume deletion:

• Right click required repository and select Properties or double click repository.
• Select Options tab.
• Set Allow Deletes to True for the required repository.
• Click Save to confirm alterations.