Differences

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--- billing:journal [2026/08/18 03:28] – [Purpose] Scott Cunliffe
+++ billing:journal [2026/08/18 03:44] (current) – [See Also] Scott Cunliffe
@@ Line 25: / Line 25: @@
 The TapeTrack Framework Server writes activity to the Journal as TapeTrack operations occur.
-Depending on the installed version and configuration, Journal activity may include:
+Depending on the installed version and configuration, Journal activity may include Volume movements, storage activity, repository activity, media activity, other operational statistics required for reporting or billing.
-  * Volume movements.
-  * Storage activity.
-  * Repository activity.
-  * Deliveries and collections.
-  * Customer activity.
-  * Media activity.
-  * Other operational statistics required for reporting or billing.
 The exact billing result depends on:
@@ Line 43: / Line 35: @@
   * The Package Map and Billing Rules used during processing.
-<WRAP note>
-The presence of an activity in the Journal does not necessarily mean that it will be billed. The Billing Rules determine which extracted statistics are converted into invoice items.
-</WRAP>
 ===== Journal Database Location =====
@@ Line 71: / Line 60: @@
   * Write the generated ''.ttstats'' files to the billing extract directory.
-===== Journal Extraction =====
-''TMSS10LogStatsExtractDB'' creates an extract file for each Customer from the Journal database.
-The extraction should specify the required billing date range.
-For example, an extraction containing activity for three Customers may create:
-^ Customer-ID ^ Extract File ^
-| ''US01'' | ''US01.ttstats'' |
-| ''US02'' | ''US02.ttstats'' |
-| ''US03'' | ''US03.ttstats'' |
-Each ''.ttstats'' file contains the statistics extracted for its Customer.
-The resulting files are processed using [[cli:tmss10logstatsprocess|TMSS10LogStatsProcess]].
-===== Date Range =====
-The extraction date range determines which Journal records are included in the Customer statistics files.
-The date range must:
-  * Match the approved billing period.
-  * Begin immediately after the previous billing period.
-  * Avoid overlapping a previously invoiced period.
-  * Avoid leaving gaps between billing periods.
-  * Use the correct server date and time zone.
-Example monthly billing periods:
-^ Billing Period ^ Start Date ^ End Date ^
-| January 2026 | ''2026-01-01'' | ''2026-01-31'' |
-| February 2026 | ''2026-02-01'' | ''2026-02-28'' |
-| March 2026 | ''2026-03-01'' | ''2026-03-31'' |
-<WRAP important>
-The precise handling of start times, end times and inclusive boundaries must be confirmed for the installed version of ''TMSS10LogStatsExtractDB''. An overlapping boundary may cause activity to be billed twice.
-</WRAP>
-===== Relationship to Billing Files =====
-The Journal is the first data stage in the TapeTrack billing process.
-^ File or Component ^ Purpose ^
-| TapeTrack Framework Server | Records operational activity. |
-| Journal | Stores the source activity records. |
-| ''TMSS10LogStatsExtractDB'' | Extracts Journal statistics for each Customer. |
-| ''Customer-ID.ttstats'' | Contains the extracted Customer activity and quantities. |
-| Customer Description Map | Maps the Customer-ID to a readable description. |
-| Package Map | Selects the Customer's billing package. |
-| Billing Rules | Converts statistics into invoice items and charges. |
-| ''TMSS10LogStatsProcess'' | Applies the maps and Billing Rules and produces billing XML. |
-| ''tapetrack.xslt'' | Controls how the billing XML is displayed. |
-| XMLQuickBooks Mapping | Maps approved billing XML to QuickBooks customers and items. |
-The complete process is:
-  TapeTrack → Journal → Extract → TTSTATS → Process → Billing XML → QuickBooks Invoice
 ===== Viewing Journal Information =====
-''TMSS10LogStatsPrintDB'' can be used to print the contents of the Journal database.
+[[cli:TMSS10LogStatsPrintDB]] can be used to print the contents of the Journal database.
 This utility is useful when:
@@ Line 144: / Line 76: @@
 <WRAP note>
-''TMSS10LogStatsPrintDB'' displays Journal information. It does not create Customer billing XML or QuickBooks invoices.
+[[cli:TMSS10LogStatsPrintDB]] displays Journal information. It does not create Customer billing XML or QuickBooks invoices.
 </WRAP>
-===== Validation =====
-The Journal and extraction should be validated before production billing is processed.
-Check that:
-  * The correct Journal database is being used.
-  * The Framework Server recorded activity during the billing period.
-  * The extraction date range is correct.
-  * The server date, time and time zone are correct.
-  * A ''.ttstats'' file was generated for each expected Customer.
-  * The generated files are not unexpectedly empty.
-  * The extraction process completed without errors.
-  * The Journal was backed up before any administrative maintenance.
-  * The extracted quantities are reasonable for the billing period.
-A billing control record should include:
-^ Control ^ Example ^
-| Framework Server | Production TapeTrack Server |
-| Billing period | ''2026-07-01 to 2026-07-31'' |
-| Extraction utility | ''TMSS10LogStatsExtractDB'' |
-| Extraction date | ''2026-08-01'' |
-| Output directory | ''C:\TapeTrack\Billing\2026-07\Input'' |
-| Customer files created | ''US01.ttstats'', ''US02.ttstats'' |
-| Extraction status | Completed |
-| Reviewer | Authorized billing administrator |
 ===== Troubleshooting =====
-==== No TTSTATS Files Are Created ====
-Check that:
-  * ''TMSS10LogStatsExtractDB'' completed successfully.
-  * The correct Journal database was selected.
-  * Journal records exist within the selected date range.
-  * The output directory exists.
-  * The extraction account can read the Journal.
-  * The extraction account can write to the output directory.
-  * The date range was entered in the expected format.
-==== Customer TTSTATS File Is Missing ====
-Confirm that:
-  * The Customer exists in TapeTrack.
-  * The Customer had Journal activity during the billing period.
-  * The Customer-ID is correct.
-  * The extraction covered the complete billing period.
-  * The file was not moved, renamed or archived.
-  * The extraction log does not contain an error for the Customer.
-A missing Customer file may be valid if the Customer had no relevant Journal activity. This should be confirmed before excluding the Customer from billing.
-==== TTSTATS File Is Empty ====
-Check that:
-  * Journal activity exists for the Customer.
-  * The selected date range includes the activity.
-  * The correct production Journal was processed.
-  * The server date and time zone are correct.
-  * The Customer activity is of a type included in the statistics extraction.
-==== Billing Activity Is Missing ====
-Compare:
-  - The operational event in TapeTrack.
-  - The corresponding Journal entry.
-  - The generated ''.ttstats'' file.
-  - The Billing Rules applied by ''TMSS10LogStatsProcess''.
-  - The resulting billing XML.
-This identifies the stage at which the activity was excluded.
-^ Activity Location ^ Likely Issue ^
-| Missing from TapeTrack | Operational event was not recorded. |
-| Present in TapeTrack but missing from Journal | Framework Server or Journal recording issue. |
-| Present in Journal but missing from TTSTATS | Extraction date range or extraction issue. |
-| Present in TTSTATS but missing from billing XML | Package Map or Billing Rules issue. |
-| Present in billing XML but missing from QuickBooks | XMLQuickBooks mapping or import issue. |
-==== Billing Activity Is Duplicated ====
-Check that:
-  * Extraction date ranges do not overlap.
-  * The same ''.ttstats'' file was not processed twice.
-  * The same billing XML was not submitted twice.
-  * Duplicate Billing Rules are not matching the same statistic.
-  * Previously processed files were moved to an archive directory.
 ==== Journal Cannot Be Read ====
@@ Line 254: / Line 98: @@
 If the Journal appears damaged or unreadable, contact TapeTrack Support before attempting repairs.
-===== Backup and Retention =====
-The Journal supports operational history and billing reconstruction and should be included in the Framework Server backup process.
-The backup and retention policy should consider:
-  * Customer contract requirements.
-  * Accounting record-retention requirements.
-  * The ability to reproduce billing statistics.
-  * Audit and dispute periods.
-  * Available storage.
-  * TapeTrack Support recommendations.
-  * Applicable legal and regulatory requirements.
-Retain the following billing records together where possible:
-  * Billing period details.
-  * Journal backup or reference.
-  * Customer ''.ttstats'' files.
-  * Customer Description Map.
-  * Package Map.
-  * Billing Rules.
-  * Stylesheet.
-  * Billing XML.
-  * QuickBooks invoice number.
-  * Processing and approval logs.
 ===== Recommended Practices =====
@@ Line 285: / Line 103: @@
   * Treat the Journal as an authoritative operational record.
   * Do not manually edit the Journal database.
-  * Back up the Journal as part of the Framework Server backup.
   * Use non-overlapping billing extraction periods.
   * Record the exact extraction date range.
-  * Review extraction logs before processing billing.
   * Investigate missing or empty Customer files.
-  * Retain the extracted TTSTATS files with the billing output.
+  * Retain the extracted TTSTATS files with the billing output if required.
   * Restrict database access to authorized administrators.
   * Contact TapeTrack Support before attempting Journal repair.
@@ Line 303: / Line 119: @@
   * TapeTrack administrators.
   * Authorized billing staff requiring access.
-  * The account running ''TMSS10LogStatsExtractDB''.
+  * The account running [[cli:TMSS10LogStatsExtractDB]].
   * The account running authorized backup processes.
@@ Line 312: / Line 128: @@
   * [[cli:tmss10logstatsprocess|TMSS10LogStatsProcess]]
   * [[object:customer|Customer-ID]]
-  * [[billing:customer_ttstats|Customer TTSTATS File]]
+  * [[billing:ttstats|Customer TTSTATS File]]
   * [[billing:customer_map|Customer Description Map]]
   * [[billing:package_map|Package Map]]
   * [[billing:billing_rules|Billing Rules]]
-  * [[billing:tapetrack_xslt|TapeTrack XML Stylesheet]]
+  * [[billing:stylesheet|TapeTrack XML Stylesheet]]
   * [[billing:billing_process|Billing Process]]
   * [[billing:billing_xml|Billing XML]]