GazillaByte provide a 24 x 7 technical support help desk located in Denver, Colorado.
You can raise a new problem ticket or view existing tickets by visiting the TapeTrack Help Desk website at http://support.gazillabyte.com.
You can create a new problem ticket by emailing mailto:support@gazillabyte.com
Please feel free to call the TapeTrack Help Desk on +1-720-583-8880