TapeTrack Documentation

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lite:function_recall [2018/11/25 23:27] – [Recall Process] Scott Cunliffelite:function_recall [2025/01/21 22:07] (current) – external edit 127.0.0.1
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 ====== Recall ====== ====== Recall ======
  
-The Recall task allows you to request media back from another repository, such as your offsite vendor.+The [[desktop:desktop_purpose:lite_move|Recall process]] allows you to request [[object:media|Media]] back from another [[object:repository|Repository]], such as your offsite vendor or remote storage facility.
  
 ===== Recall Process ===== ===== Recall Process =====
  
-<note tip>The Recall video is intended as a companion to the instructions. \\ 
- 
-Best results are obtained by reading the instructions and then viewing the implementation of the process via the video</note> 
- 
-{{:lite:lite_recall.mp4?500}} 
  
 ==== Select Recall ==== ==== Select Recall ====
  
-Select ''Recall'' from the Library Management Task's drop-down menu.+Click the arrow to open the drop box menu and select ''Recall'' from the **Task Menu**.
  
-{{:desktop:lite_recall.png}}+{{select_recall.gif}}
  
 ==== Options ==== ==== Options ====
  
-This will open the Options window. If required you can set the location for the log files to be written to, or leave the default. To change the default directory, click in the right of the Log File Folder and click on the (...) button and select directory.+This will open the **Options** window. If required you can set the location for the log files to be written to, or leave the default.  
 + 
 +To change the default directory, click in the field to the right of the Log File Folder and click on the (''...'') button and select directory.
  
 Click ''Next'' to continue. Click ''Next'' to continue.
  
-{{:desktop:lite_scan_out_log.png}}+{{technote:add_volume:set_log_location.gif}}
  
 ==== Selecting a Customer ==== ==== Selecting a Customer ====
  
-Select the account or customer that you want to manage tapes for by double-clicking the [[object:customer|Customer-ID]] or left-clicking the [[object:customer|Customer-ID]] and clicking ''Next'' at the bottom of the page to continue.+Select the account or Customer that you want to manage [[object:volume|Volumes]] for by double-clicking the [[object:customer|Customer Description or Customer-ID]] or left-clicking the [[object:customer|Customer Description or Customer-ID]] and clicking ''Next'' at the bottom of the page to continue.
  
-{{:desktop:lite_scan_out_select_customer.png}}+{{select_customer.gif}}
  
 ==== Selecting a Media Type ==== ==== Selecting a Media Type ====
  
-Select the [[object:media|media type]] that you want recalled  by double-clicking the [[object:media|Media-ID]] or left-clicking the [[object:media|Media-ID]] and clicking ''Next'' at the bottom of the page to continue.+Select the [[object:media|Media type]] that you want recalled  by double-clicking the [[object:media|Media-ID]] or left-clicking the [[object:media|Media-ID]] and clicking ''Next'' at the bottom of the page to continue.
  
-{{:desktop:lite_recall_media.png}}+{{select_media.gif}}
  
 ==== Selecting a Repository ==== ==== Selecting a Repository ====
  
-Select the [[object:repository|repository]] that you want the tapes recalled to by double-clicking the [[object:repository|Repository-ID]] or left-clicking the [[object:repository|Repository-ID]] and clicking ''Next'' at the bottom of the page to continue.+Select the [[object:repository|Repository]] that you want the [[object:volume|Volumes]] recalled to by double-clicking the [[object:repository|Repository-ID]] or left-clicking the [[object:repository|Repository-ID]] and clicking ''Next'' at the bottom of the page to continue.
  
-{{:desktop:lite_recall_repository.png}}+{{select_repository.gif}}
  
 ==== Selecting Volumes ==== ==== Selecting Volumes ====
  
-Select the volumes you wish to recall by:+The Recall Volume Selection window shows all Volumes at any Repository other than the one you are recalling to.  Displayed Volumes can be filtered to aid selection, such as only showing Offsite Volumes by adding the filter Of*. 
 + 
 +{{filter_volumes_offsite.gif}} 
 + 
 +Select the [[object:volume|Volumes]] you wish to recall by either: 
 + 
 +  * Click the ''Scanner Icon'' at the top right to open the ''Scan'' window and Scan the required [[object:volume|Volumes]] using your preferred [[desktop:scan_window| scanning method]]. 
 + 
 +{{scan_volume.png}} 
 + 
 +  * selecting individual [[object:volume|Volumes]] by   
 +    * control+left-click required [[object:volume|Volumes]], right-click highlighted [[object:volume|Volumes]]  and click ''Add Volumes to selected list'' 
 +    * shift+click to select range, right-click highlighted [[object:volume|Volumes]]  and click ''Add Volumes to selected list''  
 + 
 +{{select_volumes_ctrl.gif}}
  
-  * selecting individual volumes by either   +If any [[object:volume|Volumes]] are selected in error, right-click those [[object:volume|Volumes]] and click on de-select or double-click to de-select. To de-select a range of [[object:volume|Volumes]] , use shift+click to select range, right-click range and click de-select.
-    * control+left-click required volumes, right-click highlighted volumes and click select +
-    * double-click each volume (green arrow indicates selected)+
  
-  * select a range of volumes by   
-    * shift+click to select range     
-    * multiple ranges can be selected by right-clicking each range and clicking select from the menu 
  
-Click ''Next'' when all required volumes are selected. If any volumes are selected in error, right-click those volumes and click on de-select or double-click to de-select. To unselect a range of volumes, use shift+click to select range, right-click range and click de-select. 
  
 +Click ''Next'' when all required [[object:volume|Volumes]]  are selected.
 ==== Recalling Volumes ==== ==== Recalling Volumes ====
  
-Insert information based on the criteria for your volume recall delivery+Insert information based on the criteria for your [[object:volume|Volume]]  recall delivery
  
   * Select anytime before or exactly from the dropbox   * Select anytime before or exactly from the dropbox
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 ===== Complete ===== ===== Complete =====
-This will bring up the Complete window, from here you can 
  
-  * Click ''Finish'', ''Cancel'' or ''X'' to exit TapeTrack Lite +{{page>lite:end}}
-  * Click ''Back'' to return to start menu and select another task +
-  * Click ''View Log File'' to view the log +
-  * Click ''Print Log File'' to print out log file for further reference +
-  * Click ''About this Software'' to view product and support (email, phone & website) information+
  
-{{:desktop:lite_finish.png}} 
  
 <- lite:function_send|Send ^ lite:starting|Getting Started ^ lite:advanced|Advanced Usage -> <- lite:function_send|Send ^ lite:starting|Getting Started ^ lite:advanced|Advanced Usage ->
lite/function_recall.1543188455.txt.gz · Last modified: 2025/01/21 22:07 (external edit)