TapeTrack Documentation

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master:customer [2019/12/12 22:21] Scott Cunliffemaster:customer [2025/01/21 22:07] (current) – external edit 127.0.0.1
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 To add a [[object:customer|Customer]], right-click on the [[master:customer_tree#server-node|Server Node]] of the [[master:customer_tree|Customer Tree]] and select ''Add Customer''. To add a [[object:customer|Customer]], right-click on the [[master:customer_tree#server-node|Server Node]] of the [[master:customer_tree|Customer Tree]] and select ''Add Customer''.
  
-{{:master:tapemaster_add_customer.png}}+{{add_customer_menu.gif}}
  
-This will launch a modified version of the ''Customer Properties'' window.+This will launch the ''Edit New Customer'' window.
  
-=== Identity ===+==== Identity ====
  
-The first tab on the ''Add Customer'' window is the ''Identity'' tab. The ''Identity'' tab requires the input of a [[object:customer|Customer-ID]] and a [[object:customer|Customer Description]]. You can add up to four alphanumeric characters as the [[object:customer|Customer-ID]] and up to forty alphanumeric characters for the [[object:customer|Customer Description]]+The first tab on the ''Add Customer'' window is the ''Identity'' tab. 
  
-<note tip>If no [[object:customer|Customer Description]] is added, TapeMaster will display the [[object:customer|Customer-ID]].</note>+Enter the [[object:customer|Customer-ID]] and a [[object:customer|Customer Description]].
  
-{{:master:tapemaster_add_customer_identity.png}}+You can add up to four alphanumeric characters as the [[object:customer|Customer-ID]] and up to forty alphanumeric characters for the [[object:customer|Customer Description]]
  
-=== Contact Details ===+{{add_customer_identity.gif}}
  
-The ''Contact Details'' tab provides a location for contact details for the [[object:customer|Customer]].+==== Contact Details ====
  
-{{:master:tapemaster_add_customer_contact.png}}+Enter the contact details for the [[object:customer|Customer]] in the ''Contact Details'' tab
  
-=== Options===+{{add_customer_customer_details.gif}} 
 + 
 +==== Options====
  
 The ''Options'' tab can be utilized to set specific details about a [[object:customer|Customer]]. These details are accessible at any point by right-clicking the [[object:customer|Customer]], on the [[master:customer_tree|Customer Tree]] and selecting ''Properties'' The ''Options'' tab can be utilized to set specific details about a [[object:customer|Customer]]. These details are accessible at any point by right-clicking the [[object:customer|Customer]], on the [[master:customer_tree|Customer Tree]] and selecting ''Properties''
  
-{{:master:tapemaster_add_customer_options.png}}+{{add_customer_options.gif}}
  
   * **Hide Customer** when set to true removes the [[object:customer|Customer]] from view in the [[master:customer_tree|Customer Tree]].   * **Hide Customer** when set to true removes the [[object:customer|Customer]] from view in the [[master:customer_tree|Customer Tree]].
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 +Once you click ''Save'', TapeMaster will open a window asking if you'd like to add some [[object:media|Media]] to this [[object:customer|Customer]].
  
-Once you click ''Save'', TapeMaster will open a window asking if you'd like to add some [[object:media|Media]] to this [[object:customer|Customer]]. If selected yes, then TapeMaster will display the ''Add [[object:media|Media Types]] for new Customer'' window. Create relevant [[object:media|Media Type]] by changing the ''Create'' option from ''False'' to ''True'' Other fields, [[object:media|Media-ID]] and [[object:media|Description]] may be edited or customized to your required values+{{add_media_popup.gif}}
  
-<note tip>If no [[object:media|Media Description]] is added, TapeMaster will display the [[object:media|Media-ID]].</note>+If yes is selected, then TapeMaster will display the ''Add [[object:media|Media Types]] for new Customer'' window. Create relevant [[object:media|Media Type]] by changing the ''Create'' option from ''False'' to ''True'' Other fields, [[object:media|Media-ID]] and [[object:media|Description]] may be edited or customized to your required values
  
-{{:master:tapemaster_add_customer_media.png}}+The Media Description may be edited at a later point but the Media-ID is permanent.  
 + 
 +{{add_media.gif}}
  
 Click ''OK'' to continue. Click ''OK'' to continue.
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 The next prompt will be to add any required [[object:repository|Repositories]].  Create relevant [[object:repository|Repositories]] by changing the ''Create'' option from ''False'' to ''True'' Other fields, [[object:repository|Repository-ID]] and [[object:repository|Description]], may be edited or customized your required values.  The next prompt will be to add any required [[object:repository|Repositories]].  Create relevant [[object:repository|Repositories]] by changing the ''Create'' option from ''False'' to ''True'' Other fields, [[object:repository|Repository-ID]] and [[object:repository|Description]], may be edited or customized your required values. 
  
-{{:master:tapemaster_add_customer_repositories.png}}+{{add_repositories.gif}}
  
 ===== Delete Customer ===== ===== Delete Customer =====
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 To delete a [[object:customer|Customer]], right-click on the [[object:customer|Customer]] in the [[master:customer_tree|Customer Tree]] and select ''Delete Customer''. To delete a [[object:customer|Customer]], right-click on the [[object:customer|Customer]] in the [[master:customer_tree|Customer Tree]] and select ''Delete Customer''.
  
-{{:master:tapemaster_delete_customer.png}}+{{delete_customer.gif}}
    
 A [[object:customer|Customer]] may only be deleted when it does not contain [[object:media|Media Types]], [[object:repository|Repositories]], or [[object:volume|Volumes]]. A [[object:customer|Customer]] may only be deleted when it does not contain [[object:media|Media Types]], [[object:repository|Repositories]], or [[object:volume|Volumes]].
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 {{:master:tapemaster_delete_customer_error.png}} {{:master:tapemaster_delete_customer_error.png}}
  
-If you receive this error, delete all [[object:volume|Volumes]], then all [[object:repository|Repositories]] and all [[object:media|Media types]] before deleting [[object:customer|Customer]]. +If you receive this error, for this Customer, delete all [[object:volume|Volumes]], then all [[object:repository|Repositories]] and all [[object:media|Media types]] before deleting [[object:customer|Customer]].
- +
-You can also delete [[object:customer|Customer]] (without the need to remove [[object:volume|Volumes]], [[object:repository|Repositories]] and media types first) by using the [[master:tools_plugins|Customer Delete]] plugin.  From the menu select ''Tools'' -> ''Plugins''  +
- +
-{{:master:tapemaster_tools_plugins.png}} +
- +
-Select the ''Customer Deletion Utility'' by double-clicking. +
- +
-{{:master:tapemaster_tools_plugins_customer.png}} +
- +
-Check each [[object:customer|Customer]] (1) you wish to remove and click ''Delete Selected'' (2) and ''Yes'' (3) to the warning popup.  +
- +
-{{:master:tapemaster_tools_plugins_customer_delete.png}} +
- +
- Exit out of the plugins windows using the ''X'' at the top right and press F5 in the [[master:customer_tree|Customer Tree]] to refresh information. +
- +
-{{:master:tapemaster_refresh_customer_tree.png}}+
  
  
-<- master:user|Adding a new user-ID^ master:starting|Getting Started ^ master:media|Creating a new media type ->+<- master:user|Adding a new User-ID^ master:starting|Getting Started ^ master:media|Creating a new Media Type ->
master/customer.1576189294.txt.gz · Last modified: 2025/01/21 22:07 (external edit)