A Journal Entry is a Customer-level record written to the TapeTrack Journal database.

Journal Entries can be used to record Customer activity that is not represented by a normal Volume movement or storage transaction.

For billing, a Journal Entry can represent a chargeable service such as:

• Express delivery.
• Overnight delivery.
• Immediate delivery.
• Special handling.
• Emergency retrieval.
• Additional administration.
• Other Customer-specific services.

Journal Entries are identified by a Journal Note Type index. The index is matched by an AddJournalChargeItem rule when the Customer's .ttstats file is processed by TMSS10LogStatsProcess.

Journal Note Types provide a controlled list of entries that users can select when recording Customer activity.

Each Journal Note Type has:

• An Index: Value used by the Billing Rules.
• A Description: Readable value presented to the user.

Journal Note Types are configured globally through TapeTrack TapeMaster.

To add a Journal Note Type:

• Open TapeTrack TapeMaster.
• Select Administration → Server Options from the main menu.
• Select the Journal Note Types tab.
• Locate the next unused Index.
• Click in the Description field next to the required Index.
• Enter a clear description for the Journal Note Type.
• Repeat the process for any additional types.
• Click Save to commit the changes to the Framework Server.

Example:

TapeMaster allows a Journal Entry to be added directly to a Customer.

To add an entry:

• Locate the required Customer in the Customer Tree.
• Right-click the required Customer node.
• Select Add Journal Entry to open Add Journal Entry popup.
• From the Type field drop down, select the required Journal Note Type.
• Enter the quantity, and description.
• Click OK to commit the data.

The Framework Server writes the entry to the Customer's Journal activity.