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troubleshooting:add_user

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troubleshooting:add_user [2019/04/16 00:56] – Scott Cunliffetroubleshooting:add_user [2025/01/21 22:07] (current) – external edit 127.0.0.1
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 ===== This User Has No Access ===== ===== This User Has No Access =====
 +
 +{{tapemaster_user_uncommited.png}}
  
 When assigning access rights to a [[object:user|User]], they may be assigned individually, through Group access or a combination of both. When assigning access rights to a [[object:user|User]], they may be assigned individually, through Group access or a combination of both.
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 If you are assigning access rights via the assigned Group only, click ''No'' to continue. If you are assigning access rights via the assigned Group only, click ''No'' to continue.
 +
 +===== Access Validation =====
 +
 +{{tapemaster_user_access_violation.png}}
 +
 +When presented with the error popup ''The access element has no access at all.  Are you sure that you want to add an element with no access'', click ''No'' and add appropriate User access rights (Read, Write, Alter and/or Catalog) to Customer-ID Access before clicking ''Add''.
  
  
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 ==== User-ID Is Already Defined ==== ==== User-ID Is Already Defined ====
 +
 +{{tapemaster_user_already_defined.png}}
  
 ''User-ID Is Already Defined'' is presented when the [[object:user|User-ID]] you are attempting to create already exists in the TapeTrack database. ''User-ID Is Already Defined'' is presented when the [[object:user|User-ID]] you are attempting to create already exists in the TapeTrack database.
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 ==== Unknown Group-ID ==== ==== Unknown Group-ID ====
 +
 +{{tapemaster_user_unknown_group.png}}
  
 ''Unknown Group-ID'' is presented when the [[object:user|User-ID]] you are attempting to create has not yet been assigned to a ''[[:master:user|Group]]''. ''Unknown Group-ID'' is presented when the [[object:user|User-ID]] you are attempting to create has not yet been assigned to a ''[[:master:user|Group]]''.
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 ====  Illegal Key Value Was Specified ==== ====  Illegal Key Value Was Specified ====
 +
 +{{tapemaster_user_illegal_key.png}}
  
 ''Illegal Key Value Was Specified'' is presented when the [[object:user|User-ID]] you are attempting to create is either blank or contains an illegal character, or starts with a space, period or dash. ''Illegal Key Value Was Specified'' is presented when the [[object:user|User-ID]] you are attempting to create is either blank or contains an illegal character, or starts with a space, period or dash.
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 ====  Database Write Operation Failed ==== ====  Database Write Operation Failed ====
  
-Duplicate email address already assigned to another user+Duplicate email address already assigned to another [[object:user|User]].  As you can login to TapeTrack with either your User Name or email address (Windows AD login excluded) the email addresses must be unique to each [[object:user|User-ID]].
  
troubleshooting/add_user.1555376170.txt.gz · Last modified: 2025/01/21 22:07 (external edit)