Differences

This shows you the differences between two versions of the page.

--- troubleshooting:add_volumes [2019/02/27 21:36] – Gerard Nicol
+++ troubleshooting:add_volumes [2025/01/21 22:07] (current) – external edit 127.0.0.1
@@ Line 1: / Line 1: @@
-====== Troubleshooter: Adding Volumes ======
+==== Troubleshooter ====
+====== Adding Volumes ======
 The purpose of this troubleshooter is to diagnose why [[object:volume|Volumes]] in TapeTrack cannot be added.
-To diagnose why you cannot add [[object:volume|Volumes]], select the error presented:
+Select the error message presented when trying to add new [[object:volume|Volumes]].
---> Security does not allow this operation
+  * [[#security-does-not-allow-this-operation|Security Does Not Allow This Operation]]
-The error **Security does not allow this operation** indicates your User-ID does not have sufficient access rights to add volumes to TapeTrack.
+  * [[#dissallowed-volume-serial|Dissallowed Volume Serial]]
+  * [[#target-repository-unknown|Target Repository Unknown]]
+  * [[#an-illegal-key-value-was-specified|An Illegal Key Value Was Specified]]
+===== Security Does Not Allow This Operation =====
+The error ''Security does not allow this operation'' indicates your [[object:user|User-ID]] does not have sufficient access rights to add volumes to TapeTrack.
 {{:troubleshooting:troubleshooting_repository_not_allow_add_access.png}}
-To add [[object:volume|Volumes]] from TapeTrack you will need to either:
+To add [[object:volume|Volumes]] you will need to either:
-  * Have you administrator [[master:user#Access|raise your access]] to include **Alter** rights.
+  * Have you Administrator [[master:user#Access|raise your access]] to include ''Alter'' rights.
-  * Have a [[object:user|User]] with **Alter** rights add the [[object:volume|Volumes]] for you.
+  * Have a [[object:user|User]] with ''Alter'' rights add the [[object:volume|Volumes]] for you.
-{{:troubleshooting:troubleshooting_user_alter.png}}
-<--
---> Target Repository Unknown
+===== Dissallowed Volume Serial =====
-The error **Target Repository Unknown** indicates that there is no current default [[object:repository|Repository]] to add a new [[object:volume|Volumes]] too.
+The error ''Dissallowed Volume Serial'' indicates the [[object:volume|Volume-ID]] does not meet the filter criteria set in either the [[object:repository|Repository]] or [[object:media|Media]] options.
 To add new [[object:volume|Volumes]] you will need to either:
-  * Set a current default [[object:repository|Repository]] in TapeMaster by right clicking the required [[object:repository|Repository]] and selecting ''Make Default Repository''.
+  * Enter a [[object:volume|Volume-ID]] that meets the filter criteria.
-  * Right click the required target [[object:repository|Repository]] in TapeMaster and selecting ''Scan''->''To Add'' and Scan in the new [[object:volume|Volumes]].
+  * Alter the filter criteria to include the new [[object:volume|Volume-ID]].
+=====  Target Repository Unknown =====
+The error ''Target Repository Unknown'' indicates that there is no current default [[object:repository|Repository]] to add new [[object:volume|Volumes]] too.
+To add new [[object:volume|Volumes]] you will need to either:
+  * Set a current default [[object:repository|Repository]] in TapeMaster by right-clicking the required [[object:repository|Repository]] and selecting ''Make Default Repository''.
+  * Right click the required Target [[object:repository|Repository]] in TapeMaster and selecting ''Scan''->''To Add'' and Scan-In the new [[object:volume|Volumes]].
+===== An Illegal Key Value Was Specified =====
+The error ''An Illegal Key Value Was Specified''  indicates that the [[object:volume|Volume-ID]] has an illegal character in the barcode value.
+To add new [[object:volume|Volumes]] you will need to either:
+  * Remove any illegal characters from the barcode value.
+  * Hash the barcode value to remove any illegal characters (this allows future scanning of the barcode)
-<--