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--- primer:quality_control [2017/05/30 14:39] – created jthatcher
+++ primer:quality_control [2025/01/21 22:07] (current) – external edit 127.0.0.1
@@ Line 1: / Line 1: @@
-=== Quality Control ===
+====== Quality Control ======
-The most critical component of any management framework is its ability to constantly measure its effectiveness with a goal of constantly improving each process and ensuring that there is no degradation in the overall quality of solution.  When managing a tape library there are many indicators that can be used calculate the overall library health.
-**//Quality Control Standards//**
+The most critical component of any management framework is its ability to constantly measure its effectiveness with a goal of constantly improving each process and ensuring that there is no degradation in the overall quality of solution.
+{{:primer:qualitycontrol.png}}
+When managing a tape library there are many indicators that can be used calculate the overall library health.
+===== Quality Control Standards =====
   * The Quality Control mechanisms should provide an overall library score based on real-time information.
   * Quality Control scores should be recorded over time to produce a historical record of process performance and to visually demonstrate process improvement.
-  * The Quality Control mechanism should provide a diagnosis along with clearinstructions on how to cure all identified problems.
+  * The Quality Control mechanism should provide a diagnosis along with clear instructions on how to cure all identified problems.
-**//Quality Control KPIs//**
+===== Quality Control Key Performance Indicators =====
   * Days since last library synchronization.
   * Existence of offsite tapes.
-  * Days since last offsite.Existence of pre-identified lists of critical tapes which need to be offsite.
+  * Days since last offsite.
+  * Existence of pre-identified lists of critical tapes which need to be offsite.
   * Days since the last list of pre-identified tapes was produced.
   * Number of predefined lists which have one or more tapes not offsite.
-  * Number of reconciliation errors.Number of tapes with low quality scores.
+  * Number of reconciliation errors.
+  * Number of tapes with low quality scores.
+<- primer:disaster_recovery|Disaster Recovery ^ primer:introduction|Introduction ^ ->