Creates an export file of selected volumes, including the volumes history, to assist the support desk to diagnose volume movement discrepancies.

Select all volumes by right-clicking in the inventory window and select Select→All, or using shift+click and/or control+click select the range of volumes required.

Right click highlighted Volumes and select Special Operations → Support → Create Export File.

Save the file to a known location.

Send the file to the TapeTrack Helpdesk along with:

• Customer-ID
• Media-ID
• Details regarding the issue you are currently experiencing.