Differences

This shows you the differences between two versions of the page.

--- technote:export_file [2019/01/28 23:32] – [Exporting To File] Scott Cunliffe
+++ technote:export_file [2025/01/21 22:07] (current) – external edit 127.0.0.1
@@ Line 15: / Line 15: @@
 Save the file to a known location.
-{{technote:master_export_support.png?700}}
+{{technote:master_export_support_save.png?700}}
 ===== Sending File To The Helpdesk =====
-Send the file to the [[common:support_details|TapeTrack Helpdesk]] with details regarding the issue you are currently experiencing.
+Send the file to the [[common:support_details|TapeTrack Helpdesk]] along with:
+  * [[object:customer|Customer-ID]]
+  * [[object:media|Media-ID]]
+  * Details regarding the issue you are currently experiencing.
+{{tag>technote export tapemaster support}}