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| technote:import_license [2021/11/24 23:35] – created Scott Cunliffe | technote:import_license [2025/01/21 22:07] (current) – external edit 127.0.0.1 |
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| {{master_menu_license.gif}} | {{master_menu_license.gif}} |
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| <note tip>If the menu option **Framework Server Licensing** is grayed out and inaccessible, you do not have sufficient privileges (tapemaster rights) to alter the software license</note> | <note important>If the menu option **Framework Server Licensing** is grayed out and inaccessible, you do not have sufficient privileges (tapemaster rights) to alter the software license</note> |
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| Click ''[[technote:export_license|Export license to a file]]'' and save the file with a descriptive name (e.g. backup_license.cfg). Exporting your current license allows you to revert to your current license should something not work as expected while importing a new license. | Click ''[[technote:export_license|Export license to a file]]'' and save the file with a descriptive name (e.g. backup_license.cfg). Exporting your current license allows you to revert to your current license should something not work as expected while importing a new license. |
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| Click ''Import license'' and select the new license config file you received. | Click ''Import license'' to open the Windows Open File dialog. |
| On older releases, if your expiry date has updated but the license status still reads NOT-OK, click ''Apply license changes'' to save updated values. | |
| | {{open_import_license.gif}} |
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| | Select the license config file you received with the new key and click ''Open'' to import the file. |
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| | {{select_file.gif}} |
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| Your expiry date should now be updated and ''License Status'' should read **OK**. | Your expiry date should now be updated and ''License Status'' should read **OK**. |
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| {{:master:tapemaster_license_OK.png}} | {{updated_license.png}} |
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| | On older releases, if your expiry date has updated but the license status still reads NOT-OK, click ''Apply license changes'' to save updated values. |
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| | {{apply changes.gif}} |
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| Click ''OK'' to close the License Window. | Click ''OK'' to close the License Window. |
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| <note tip> Older versions may require you to press F5 while in the [[master:customer_tree|customer tree]] window to refresh new information. | <note> Older versions may require you to press F5 while in the [[master:customer_tree|customer tree]] window to refresh new information. |
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| {{:master:tapemaster_license_ok1.png?500}}</note> | {{:master:tapemaster_license_ok1.png?500}}</note> |
