Differences

This shows you the differences between two versions of the page.

--- technote:upgrading [2020/10/22 03:44] – Scott Cunliffe
+++ technote:upgrading [2025/08/07 01:09] (current) – [Visual Runtime] Scott Cunliffe
@@ Line 26: / Line 26: @@
 For detailed information see [[technote:upgrade_server|Upgrading Server]].
+<note important>Always backup the TapeTrack database and any Sync or Server Utilities scripts before any upgrades are performed</note>
 ====== Other Considerations ======
@@ Line 36: / Line 38: @@
 If you are upgrading your hardware, Virtual Server or migrating to the Cloud there is a possibility of the MAC address of your server changing.
-As your TapeTrack license is based off your Owner name, Expiry date and the MAC address, the current license key will become invalid if any of these alter.
+As your TapeTrack License Key is based off your Owner name, Expiry date and the MAC address, the current License Key will become invalid if any of these alter.
-If your server has internet access, you can apply for a temporary license, which will allow your to start using TapeTrack immediately, as well as give you two weeks grace period to contact the support desk for a permanent key based off your true license expiry date.
+If your server has internet access, you can apply for a Temporary License Key, which will allow your to start using TapeTrack immediately, as well as give you two weeks grace period to contact the support desk for a Permanent Key based off your true License expiry date.
 [[master:temporary_license|Get Temporary License]]
@@ Line 44: / Line 46: @@
 If you don't have internet access, you will need to apply for a Permanent license to regain access to TapeTrack.
-Letting support know your upgrade plans will allow a TapeTrack technician to be available to assist in cutting a new software key and License installation to get you back up and running as quickly as possible.
+Letting support know your upgrade plans will allow a TapeTrack technician to be available to assist in cutting a new Software Key and License installation to get you back up and running as quickly as possible.
 [[master:full_license|Get Full License]]
@@ Line 125: / Line 127: @@
 Each user will need to have a password, stored in the TapeTrack Server, for authentication when logging in.
-This will mean they no longer need to check the ''No MD5'' checkbox on the login screen.
+This will mean Users will no longer need to check the ''No MD5'' checkbox on the login screen.
 If you have the ''Active Domain'' and ''Require AD Group'' selected in the Users ''Identity'' tab, you will need to remove the ''Active Domain'' and set 'Require AD Group'' to false
 {{user_identity_ad.png}}
 ===== Visual Runtime =====
+TapeTrack utilizes Microsoft Visual Runtime Libraries to minimize the size of the executables as well as take advantage of Microsoft Security updates for these components, without the need for you to update TapeTrack each time such an update is available.  It also stops multiple installations of the same DLL files as they can be shared by multiple applications and ensures you get the most up to date version at the time of installation.
+If you are upgrading your operating system or your version of TapeTrack, you may need to download and install the relevant version of Visual Runtime to match.  The TapeTrack installer will check for the presence of the required Visual Runtime and notify you if this component is required to be downloaded and installed as part of the installation.  If you don't receive a popup prompting to install the Visual Runtime package, TapeTrack installer has confirmed it is already installed.
+If you need to install the Visual Runtime Package, instructions can be viewed [[technote:visual_c_runtime|here]].
+The latest supported releases can be downloaded from [[https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads|Microsoft Visual C++ downloads]]
+{{tag>technote visual_c upgrade server}}