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--- cli:tmss10passwordresetdb [2019/03/17 03:58] – [Notes] Gerard Nicol
+++ cli:tmss10passwordresetdb [2025/07/04 04:51] (current) – [Example] Scott Cunliffe
@@ Line 11: / Line 11: @@
 ===== Options =====
-  * ''-h'' Database home directory.
+  * ''-h'' Database home directory (default location C:\Program Files\TapeTrack\TapeTrack Framework Server\var\db).
   * ''-i'' interactive mode true.
   * ''-p'' New password value.
@@ Line 18: / Line 18: @@
 ===== Notes =====
-''TMSS10PasswordResetDB'' can be invoked through the script ''ResetPassword.bat'' which will:
+To execute ''TMSS10PasswordResetDB'' automatically in interactive mode, run ResetPassword.bat from the TapeTrack install directory TapeTrack\TapeTrack Framework Server\script.
-  - call ''TMSS10PaswordResetDB'' in interactive mode,
+{{:cli:cli_reset_password_bat.png}}
-  - set the database home directory and working directory via the variables ''%TMSS10SCRIPTS%'' and ''%TMSS10DB%'' (set at install).
+On execution of ResetPassword.bat you will be presented with a Command Prompt window asking you if you wish to proceed, press any key to continue or press Ctrl+C (or close window) to exit script before any changes are made.
+{{cli:cli_resetpassword_batch.png}}
+Continuing the script will open a further Command Prompt and you will be asked to input User (User-ID) to reset the password for.  Entering EXIT instead of a User-ID will exit the script without making any changes.
+Enter Password value for the User and hit Enter on the keyboard.  Entering EXIT instead of a Password will exit the script without making any changes.
+{{cli:cli_reset_password_bat_values.png}}
+<note tip>User name and Password values shown are for illustration only.  Replace with your required values.
+Ensure you enter the User-ID correctly as the script will execute with any values but will not update the database if no matching User-ID is found.</note>
+If you find that the User's Password is not updating, running the command
+<code>TMSS10PasswordResetDB -i -h "%TMSS10DB%</code>
+ from ResetPassword.bat manually in an Administrative Command Prompt will allow you to view any error messages from the execution of the program without the window automatically closing on completion.
-This is the recommended method to invoke resetting passwords.
-<note tip>''ResetPassword.bat'' can be found in the **TapeTrack** install directory under ''TapeTrack\TapeTrack Framework Server\scripts''</note>
-{{:cli:cli_reset_password_bat.png}}
 ==== Technical Support ====
@@ Line 44: / Line 59: @@
 Running ''TMSS10PasswordReset.bat'' to invoke ''TMSS10PasswordResetDB''.
-<sxh>
+<code>
 ZBT001N-11:05:41 TMSS10PasswordResetDB (c) GazillaByte 1998-2017
 ZBT002N-11:05:41 Compiled Sep  3 2017 at 17:56:27
@@ Line 74: / Line 89: @@
 ZBT000N-11:05:41      Last Failed Time:
 ZBT000N-11:05:41 --------------------------------------------------------------------------------------------
-</sxh>
+</code>
-===== Changelog =====
-[filterrss http://www.tapetrack.com/cgi/changelog.cgi?module=TMSS10PasswordResetDB]
+===== See Also=====
+[[technote/command_line_diagnosis|Command Line Utility Troubleshooting and Diagnosis]]
+--> Changelog
+[filterrss http://www.tapetrack.com/cgi/changelog.cgi?module=TMSS10PasswordResetDB]
+<--
 <- ^ cli:introduction|Command Line Utilities^ ->