TapeTrack Documentation

Because there is more to tape management than you ever realized

User Tools

Site Tools


master:customer_tree

This is an old revision of the document!


Customer Tree

The Customer Tree provides a summary of and navigation to all of the Customers, Media Types, and Volumes on the selected Server. These Objects appear in a hierarchy of:

  1. Server Node
  2. Customer Node
  3. Media Node

Server Node

The Server Node displays the Server Owner and Server Name, along with two numbers, the first being the total number of tapes in the TapeTrack Database, and the second total being the number of tapes in a Move Status.

There are three options when right-clicking the Server Object:

image.png

  • Add Customer: Goes through the process to add a Customer.
  • Properties: Launches the Server Information window.
  • View Volume History: Displays all transactions for all Volumes.

Customer Node

There are eight options when right-clicking the Customer Node

image.png

Add Journal Entry: Launches a window to add a Journal Entry to a customer for use in TapeTrack Checkpoint. Properties: Launches the Customer Properties Window. Search Attributes: Launches the Attributes Search window. For more information, see Attributes. Sort By: The Sort By Menu has two options: Customer-ID and Customer Description. This will chose whether the Customer Tree is sorted by Customer-ID or Customer Description. View Volume History: Displays all transactions for all Volumes within this Customer.

Media Node

master/customer_tree.1506973591.txt.gz · Last modified: 2025/01/21 22:07 (external edit)